Your information. Handled responsibly.
This policy explains what personal information Navcore Global collects, why we use it, when it may be shared and the choices available to you.
Who we are.
Navcore Global provides international market-entry, Employer of Record, company incorporation, accounting, payroll, tax, compliance and professional-firm outsourcing support. For information collected through this website or during an initial enquiry, Navcore Global is responsible for handling that information unless a different entity is identified at the point of collection.
When we process information on behalf of a client while delivering contracted services, our role and responsibilities may instead be governed by the relevant engagement terms, data-processing terms and the client’s instructions.
Information we collect.
The information collected depends on how you interact with us and the service you ask about.
- Contact detailsName, work email, telephone number, company, job title and preferred communication channel.
- Enquiry detailsCountry, service, entity type, hiring plan, timeline, turnover, audit status or other context you choose to provide.
- Business recordsDocuments and operational information needed to assess, scope or deliver an agreed service.
- Website informationIP address, browser and device details, pages visited, referral source and interaction information collected through server logs or permitted technologies.
- Communication recordsEmails, call notes, WhatsApp messages, form submissions and other correspondence with our team.
- Recruitment informationCV, professional history, qualifications and related information if you apply for a role or contractor opportunity.
Do not send passwords, complete payment-card details or highly sensitive records through an ordinary website form, email or WhatsApp message. Ask our team to confirm the appropriate secure exchange method first.
How we collect information.
We collect information directly when you submit a callback or contact form, call us, send an email, contact us through WhatsApp, book a consultation, download a resource, apply for a role or otherwise communicate with our team.
We may also receive business-contact information from your organisation, a colleague, referral source, professional adviser, event, publicly available professional source or a service provider supporting our business-development and delivery activities. Technical information may be collected automatically when you use the website.
How and why we use information.
We use personal information where it is necessary to respond to you, take steps you request, perform a contract, operate our business, protect legitimate interests, meet a legal obligation or obtain consent where required.
Cookies and analytics.
The website may use essential cookies or similar storage to provide functionality, protect forms, maintain preferences and support security. Where enabled, analytics or advertising technologies may help us understand visits, traffic sources and campaign performance.
You can control cookies through your browser and through any consent controls displayed on the site. Blocking some technologies may affect how parts of the website operate. Third-party tools may process technical information under their own privacy terms.
When information may be shared.
We may share relevant information only to the extent reasonably required for the purpose for which it is handled.
- Service providersWebsite hosting, form delivery, email, cloud storage, productivity, analytics, communications, security and customer-management providers.
- Navcore delivery teamsAuthorised personnel and affiliated delivery resources who need the information to respond or perform agreed work.
- Professional advisersLawyers, accountants, auditors, insurers, consultants and other advisers bound by appropriate duties.
- Authorities and legal processRegulators, courts, law-enforcement bodies or public authorities where disclosure is required or lawfully requested.
- Business transactionsA prospective buyer, investor or successor in connection with a genuine restructuring, financing, acquisition or transfer, subject to appropriate safeguards.
- With your directionOther people or organisations where you ask us to share information or provide clear permission.
If you choose WhatsApp or another third-party platform, that provider may independently process account, device and communication information under its own terms.
International data transfers.
Navcore Global supports cross-border operations and may use personnel or service providers located in different countries. As a result, personal information may be accessed or stored outside the country where it was collected.
Where applicable law requires a transfer mechanism or additional safeguards, we take reasonable steps to use appropriate contractual, organisational or technical measures. The protections and rights available in another country may differ from those in your location.
How long we retain information.
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining the business relationship, completing contractual work, meeting professional or legal recordkeeping requirements, resolving disputes and protecting legitimate interests.
Retention periods vary according to the type of information, the service involved, applicable limitation periods, regulatory expectations and whether the information is needed for an active relationship. When information is no longer required, we take reasonable steps to delete, anonymise or securely archive it.
How we protect information.
We use reasonable administrative, organisational and technical measures designed to protect personal information against unauthorised access, loss, alteration, misuse or disclosure. Measures may include access controls, approved systems, confidentiality requirements, review procedures, secure transfer methods, backups and incident response processes.
Internet transmission and electronic storage cannot be guaranteed as completely secure. Please contact us promptly if you believe information shared with Navcore Global may have been compromised.
Your choices and rights.
Depending on where you live and the circumstances, applicable law may allow you to ask for access to personal information, correction of inaccurate information, deletion, restriction, objection, portability, withdrawal of consent or review of certain decisions.
You may also unsubscribe from marketing messages using the link in the message or by contacting us. Withdrawing consent does not affect processing already carried out lawfully. Some requests may be limited where retention or use is required for legal, regulatory, contractual, security or recordkeeping reasons.
To make a request, email info@navcoreglobal.com. We may need to verify your identity and clarify the scope of your request before acting.
Children’s information.
Our website and professional services are intended for business users and are not directed to children. We do not knowingly seek personal information from children through the website. If you believe a child has provided personal information without appropriate authorisation, please contact us so we can review and take suitable action.
Third-party websites and services.
Our website may link to third-party websites, social platforms, maps, scheduling tools, payment services or communication channels. Navcore Global does not control the privacy practices of those third parties. Review their privacy information before providing personal data through their services.
Changes to this policy.
We may update this policy to reflect changes in our services, technology, providers, legal requirements or operating practices. The effective date at the top of the page identifies the current version. Material changes may also be highlighted through the website or another appropriate channel.
Contact us about privacy.
For a privacy question, concern or rights request, contact Navcore Global using the details below. Please describe your relationship with us and the information or request involved so the appropriate person can respond.
Start with a clear privacy question.
Tell us what you need help with and how you have interacted with Navcore Global. We will route your message to the appropriate person.